Microsoft Corporation chose the SimuActive™ product suite to educate the market and
train its world-wide channel partners for the Microsoft ISA Server 2004 roll-out.
Microsoft needed to launch the new release of its Internet Security and Acceleration (ISA)
2004 server. ISA 2004 is a major release for Microsoft with significant improvement over
the previous version. The success of this feature-rich network security product matches Microsoft’s
concern for security and determination to improve this segment in the marketplace.
Microsoft is challenged with educating the market on the various
features and benefits of the ISA 2004 server. The company needs a
solution to cost-effectively train its worldwide channel partners to sell
the product to their customer base. This is complicated by the fact that
the core customers for the product are small to medium businesses with
IT staffs that are often inexperienced in network security issues.
The SimuActive™ Solution
Simulāt developed a SimuActive™ training program
for Microsoft replicating the core logic and network configuration of ISA
2004. By recreating ISA’s connections to external components, a user can
see how ISA monitors internal corporate resources through the DMZ as well
as branch offices and remote users through the Internet.
This virtual environment allows Microsoft to highlight ISA’s key features and graphically
demonstrate its ability to defend against malicious attacks from the Internet.
The SimuActive™ environment includes multimedia educational presentations to illustrate key concepts.
An imaginary administrator gives viewers tasks to complete within the ISA 2004 environment generated by SimuActive™.
A user can be actively guided through six different tasks and learn how easy
it is to set up a VPN tunnel, securely publish material to the Internet, set
up internet access rules for employees and much more.
The SimuActive environment replicates different desktops within a typical Microsoft ISA 2004 enabled network, allowing the
user to experiment by playing different IT roles.
Experienced IT users can
switch to “free-style” mode and navigate the ISA administration console just as if
they were using the product and even alter and test various network configuration
Value to Microsoft
Microsoft expects to recover their investment many times over in the first few
months alone through significant cost savings on technical sales support expenses
and user training time. The simulation also drastically lowers the need for purchasing
and transporting physical network and server equipment.
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